Front Page: Traficom
Front Page: Traficom
Menu

The agreement terms permitted under the minimum obligations of the Act on Transport Services can be divided into

  • terms of use, and
  • other essential terms.

Terms and conditions restricting the use of an interface are not permitted.

With regard to the minimum obligations, the requirements for reasonableness, non-discrimination and fairness set out in the Act on Transport Services apply to the terms of use of sales interfaces.

Service providers obliged to open the interfaces must ensure that they can be opened without endangering information security or privacy protection. Providers of mobility services or integrated mobility services entitled to access while acting on someone else’s behalf must safeguard information security and data protection in their service, so that acting on someone else’s behalf is possible without endangering these.

In order to ensure that the services within the scope of the minimum obligations can be provided, agreeing on essential matters is within the scope of the cooperation obligation laid down in the Act on Transport Services.

It must be possible to authenticate the tickets or other travel identifiers sold by an integrated mobility service in a transport vehicle. It is also necessary to agree on how different parties to the travel chain will ensure their rights and obligations under the Act on Transport Services. There are also mandatory requirements in the legislation on consumer protection and personal data, and in the special legislation applying to individual modes of transport. There are also other areas that need to be agreed on in order to form travel chains.

These necessary terms cannot exceed the obligations set out in the legislation. The terms and conditions may not be unreasonable so as to prevent the opening of interfaces.

Updated