Ask about lost letters, the location of letter boxes, problem situations in postal deliveries or the prices of postal services.
You can contact our customer service in matters related to post. We will reply to messages within five working days. We provide service in Finnish, Swedish and English. Phone calls made to our customer service will be recorded for the purposes of verifying services, handling complaints, development and quality control. The legal basis for processing is a statutory obligation.
Contact us
Contact form
Our customer service will reply to questions sent using the contact form within five working days.
Go to the form Telephone
+358 29 5345 645Our service hours are 9.00–15.00 from Monday to Friday.
You can call Traficom without any additional charges. For calls and queuing, you will only be charged your own operator’s local network charge and mobile call charge.