Customer service for matters concerning TV and radio | Traficom
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Transport and Communications Agency

Customer service for matters concerning TV and radio

Ask about TV or radio reception advertising or other matters concerning TV, radio or on-demand services.

You can contact our customer service in matters related to TV and radio. We will reply to messages within five working days. We provide service in Finnish, Swedish and English. Phone calls made to our customer service will be recorded for the purposes of verifying services, handling complaints, development and quality control. The legal basis for processing is a statutory obligation.

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Contact form

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Ask about TV or radio reception, advertising or other matters concerning TV, radio or on-demand services. Our customer service will reply to questions sent using the contact form within five working days.

Telephone

+358 29 5345 633
Our service hours are 9.00–15.00 from Monday to Friday.
You can call Traficom without any additional charges. For calls and queuing, you will only be charged your own operator’s local network charge or mobile call charge.