Road passengers
- Public data on transport licences
- Rights of bus and coach passengers with disabilities or reduced mobility
- Bus and coach passenger rights
- For taxi passengers
- Submit a notification of problems with taxi services for business passengers
- Submit a notification of problems with taxi services for persons with reduced mobility or disabilities
- Make a complaint: Rights of bus and coach passengers with disabilities or reduced mobility
Current topics in the road transport
Internationally pioneering study: eCall emergency call system prevents road deaths, false calls burden emergency services
The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.
Traficom service fees to increase from 1 January 2026
Service fees charged by the Finnish Transport and Communications Agency Traficom will increase as of 1 January 2026. The increases will apply, for example, to consumer service fees and supervision fees charged to organisations. Fee increases will mainly range from approximately 10 to 20 per cent. Prices will increase in the areas of aviation, maritime, road and rail transport, as well as for domain name and frequency fees.
Christmas traffic forecasts and tips for a safe car journey
Outbound Christmas traffic will soon begin. Now is the right time to review the basics of safe Christmas traffic. Fintraffic, the National Police Board, the Finnish Transport and Communications Agency Traficom, the Ministry of the Interior Department for Rescue Services, the Emergency Response Centre Agency and the Finnish Road Safety Council wish you a peaceful and safe journey!