Road passengers | Traficom
Transport and Communications Agency

Road passengers

On these pages you will find information on the rights of bus and taxi passengers and guidance on how to act and submit a report in case of problems.

Current topics in the road transport

  • Traficom service fees to increase from 1 January 2026

    Service fees charged by the Finnish Transport and Communications Agency Traficom will increase as of 1 January 2026. The increases will apply, for example, to consumer service fees and supervision fees charged to organisations. Fee increases will mainly range from approximately 10 to 20 per cent. Prices will increase in the areas of aviation, maritime, road and rail transport, as well as for domain name and frequency fees.

  • Christmas traffic forecasts and tips for a safe car journey

    Outbound Christmas traffic will soon begin. Now is the right time to review the basics of safe Christmas traffic. Fintraffic, the National Police Board, the Finnish Transport and Communications Agency Traficom, the Ministry of the Interior Department for Rescue Services, the Emergency Response Centre Agency and the Finnish Road Safety Council wish you a peaceful and safe journey!

  • Taxi driver’s examinations to be held as group exams centralised in 12 locations

    Traficom is reforming the organisation of taxi driver’s examinations. From 17 November 2025, the examinations will be conducted as group exams in 12 locations across Finland. The reform aims to improve the reliability, security and efficiency of the examinations.