Rail transport customer service | Traficom
Transport and Communications Agency

Rail transport customer service

Rail transport licences, certificates, approvals and notifications.

Please contact us if you need a licence for a driver, approval for an educational institution or a competence demonstration examiner, an operating licence for a railway company, a safety certificate for a railway operator or a safety certificate for a railway network manager. You can also contact us if you need information regarding the registration of railway stock, type-approvals, authorisation to place on the market or ECM certificates. In the customer service of rail transport, we also take care of matters related to private sidings, track operating licences and rail transport of dangerous goods. You can also report a rail transport incident or disturbance.

Contact us

Contact form

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Send us a message using the contact form. Our customer service representative will respond to your message within two weeks.

Email

raideliikenne@traficom.fi
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