Transport and Communications Agency

Temporary delays in our customer service

October 5, 2026 at 15:43

Traficom’s customer service is currently very busy. We apologise for any inconvenience this may cause our customers.

Customer service at the Finnish Transport and Communications Agency Traficom has been experiencing temporary delays since Monday 5 October 2026 due to high demand. 

You cannot book appointments for road transport examination and licence services by calling Traficom’s customer service number. For more information on booking appointments for driving licences and driving examinations, visit Ajovarma’s Driving licences and permits web page:

Did you know that you can handle many matters related to vehicles and road transport licences online through Traficom’s My e-Services? You can also check your vehicle tax payment details in My e-Services.