For telephone and broadband users
On these pages you will find information on the rights of phone and broadband users, use in Europe and how to act in case of network disruptions.
Subscriber rights
- Special services for persons with hearing and speech impairment
- Itemised phone bills
- Invoicing problems with telephone and broadband subscriptions
- Subscriber connection agreement
- Measure the speed and quality of your internet connection with Bittimittari
- Porting instructions
- Your right to basic communications services
- Barring in telephone subscriptions
- Number portability