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Water transport
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Cybersecurity and AI
Data.traficom.fi
Ulkoinen verkkopalvelu.
Webaccessibility.fi
Ulkoinen verkkopalvelu.
Search
Search
Go to the e-service
Go to the e-service
Front page
Road
Drivers and Vehicles
Commercial transport
Other road transport companies
Road transport safety and enforcement
Road passengers
Water transport
Boating
Fairways and ports
Ship passengers
Maritime transport regulation and digitalisation
Merchant shipping
Marine environment
Maritime qualifications and healt
Hydrography
Rail
Rail transport operations
Urban rail transport
Railway vehicles
Rail transport training and qualifications
Railway network
Rail transport safety and reliability
Rail transport regulation
Rail passengers
Aviation
Air passenger
Aviation regulations
Aviation licences
Aviation safety
Aircraft and airworthiness
Air transport, aerodromes and the environment
Unmanned aviation
Aviation training
Telecommunications
Fi domains
Telephone and broadband
Communications networks
Radio licences and frequencies
Postal services and delivery
TV and radio
Cybersecurity and AI
National Cyber Security Center
Everyday information security
Data economy and data intermediation
AI regulation
Front page
Road
Drivers and Vehicles
Commercial transport
Other road transport companies
Road transport safety and enforcement
Road passengers
Water transport
Boating
Fairways and ports
Ship passengers
Maritime transport regulation and digitalisation
Merchant shipping
Marine environment
Maritime qualifications and healt
Hydrography
Rail
Rail transport operations
Urban rail transport
Railway vehicles
Rail transport training and qualifications
Railway network
Rail transport safety and reliability
Rail transport regulation
Rail passengers
Aviation
Air passenger
Aviation regulations
Aviation licences
Aviation safety
Aircraft and airworthiness
Air transport, aerodromes and the environment
Unmanned aviation
Aviation training
Telecommunications
Fi domains
Telephone and broadband
Communications networks
Radio licences and frequencies
Postal services and delivery
TV and radio
Cybersecurity and AI
National Cyber Security Center
Everyday information security
Data economy and data intermediation
AI regulation
Front page
›
Telecommunications: Telephone and broadband
›
For telephone and broadband users
For telephone and broadband users
On these pages you will find information on the rights of phone and broadband users, use in Europe and how to act in case of network disruptions.
Subscriber rights
Subscriber connection agreement
Porting instructions
Your right to basic communications services
Invoicing problems with telephone and broadband subscriptions
Special services for persons with hearing and speech impairment
Itemised phone bills
Barring in telephone subscriptions
Number portability
Using your subscription in Europe
Roaming prices in Europe
Disruptions in mobile networks
Guidelines on improving mobile network coverage
Guidelines on problems in the functionality and availability of telephone and broadband subscriptions
Factors affecting the speed and quality of internet connection
Mobile network coverage
Disturbances in communications networks and services